General Information

 

Policies

For all products if not otherwise specified in product details.
 
Methods of Payment
• Prepayment in Full or
PayPal Credit/Net 180
• Credit Card, Debit Card, PayPal or Check
 
Pay with PayPal, PayPal Credit or any major credit card
 
Order Acknowledgements and Invoices
No payment required when ordering custom imprinted products.  All custom imprinted orders require approval before payment.  Orders are acknowledged via email within 48 hrs. reflecting any discounts, decorations and total pricing for approval and payment. Stock imprinted and blank products require prepayment.

Cancellations
All custom imprinted orders require approval before payment.  Please review invoice before payment. You cannot cancel order once payment has been made.  Customer is liable to pay the agreed upon invoiced amount. Stock imprinted and blank orders can be canceled before shipment. Please contact us immediately.

Production Time and In-Hands Date
Customized orders are ready to ship within 5 - 10 working days (Normal Production Time).  Stock imprinted and blank products ship within 2 working days.
 
Shipping
Free ground shipping varies by product, quantity and location.  Order must ship to one location within Continental United States (Excluding Hawaii & Alaska).  Actual shipping cost reflected on invoice.  Goods may ship from separate locations incurring extra shipping charges.  UPS, FedEx, USPS, Best Way or your preferred method.
 
Returns/Exchanges/Refunds
All custom imprinted orders from our website require approval before payment.  We do not accept returns, exchanges or refunds as we do not keep inventory.  No returns are accepted unless there is a manufacturer's defect. Please contact us immediately. For any goods damaged in shipping, you must file a claim immediately with the shipment carrier. Please refer to size chart to ensure proper ordering of apparel.
 
DISCLAIMER
YOU HEREBY AGREE TO INDEMNIFY AND HOLD HARMLESS AWARENESS BY THE GIFT GALLERY AGAINST ANY CLAIMS, DAMAGES, EXPENSES AND LITIGATION FEES ARISING FROM THE USE OF PRODUCTS OR THIS WEBSITE.  AWARENESS BY THE GIFT GALLERY IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM INCORRECT INFORMATION PROVIDED BY CUSTOMERS, SHIPPING DELAYS BY ACTS OF GOD OR OTHER CIRCUMSTANCES OVER WHICH WE HAVE NO DIRECT CONTROL.  TRADEMARKS, SERVICE MARKS, ADVERTISING WORDING, DESIGNS AND CORPORATE LOGOS DISPLAYED ON THIS WEBSITE ARE INTENDED TO SHOW EXAMPLES OF WHAT CAN BE ACCOMPLISHED.  ALL COPYRIGHTED INFORMATION AND REGISTERED DESIGNS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL PRICES AND SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
 
If you have any questions about our terms and conditions, please do not hesitate to contact us.

We have created this privacy policy to demonstrate our firm commitment to privacy. We do not rent or sell information to third parties whatsoever.


Information Automatically Logged
We use your IP address to help diagnose problems with our server and to administer our website.  We track user's movement and gather broad demographic information for aggregated use.  IP addresses are not linked to personally identifiable information.

Cookies
Our site uses cookies to deliver content specific to your interests and to save your email address so you don't have to re-enter it each time you visit our site.  Usage of a cookie is no way linked to any personally identifiable information while on our site.

Orders
We accept orders by phone, email, postal mail, fax and online. We request information on an Order Form. Here a user must provide information like (buyer name, order requirements and shipping information) and no unique identifiers are required. This information is used to create and fill customers orders. Unique identifiers such as (SSN and EIN) are not collected by Awareness by The Gift Gallery.

Manufacturers and Suppliers
The products we provide are from selected reputable manufacturers and suppliers who manufacture and/or print on the actual products.  We employ these companies to perform functions on our behalf. During these times we cannot be held responsible for any misuse of your information.  Awareness by The Gift Gallery will cease to do business with any manufacturer and supplier who have violated the use of our customers information.

If you have any questions about our privacy policy, please do not hesitate to Contact Us.
Charges below only represent various single piece orders. We'll provide a shipping estimate or FREE shipping on all orders. Free ground shipping varies by product, quantity and location.  Order must ship to one location within Continental United States (Excluding Hawaii & Alaska).  Actual cost reflected on invoice.  Goods may ship from separate locations incurring extra shipping charges.
 
 
  Apparel & Accessories
  ORDER AMOUNT
COM GROUND
RES GROUND
2nd DAY
OVERNIGHT
  Up to $100.00
$8.99
$8.99
$25.99
$45.99
  $100.01 - $250.00
$12.99
$13.99
$35.99
$65.99
  $250.01 - $500.00
$18.99
$19.99
$45.99
$88.99
  $500.01 and Up
 
4% of Order
 
4% of Order
 
15% of Order
 
20% of Order
 
  Promotional Items
  ORDER AMOUNT
COM GROUND
RES GROUND
2nd DAY
OVERNIGHT
  Up to $50.00
$11.99
$12.99
$24.99
$44.99
  $50.01 - $100.00
$12.99
$13.99
$34.99
$64.99
  $100.01 - $250.00
$14.99
$15.99
$44.99
$87.99
  $250.01 - $500.00
$17.99
$18.99
$56.99
$97.99
  $500.01 and Up
 
3% of Order
 
4% of Order
 
15% of Order
 
20% of Order
 

Decoration

screenprint2.jpg

check-markb50-jpg.jpgApparel Products: Methods available such as Digital Print, Laser Etch, Laser Applique, Deboss, Dye Sublimation and much more.

check-markb50-jpg.jpgPromotional Products : Methods available such as Color imprint, 4-Color Process, Digital, Laser, Stamping and much more.

Embroidery2.jpg

check-markb50-jpg.jpgApparel Products: Methods available such as Digital Print, Laser Etch, Laser Applique, Deboss, Dye Sublimation and much more.

check-markb50-jpg.jpgPromotional Products : Methods available such as Color imprint, 4-Color Process, Digital, Laser, Stamping and much more.

heattransfer2.jpg

check-markb50-jpg.jpgApparel Products: Methods available such as Digital Print, Laser Etch, Laser Applique, Deboss, Dye Sublimation and much more.

check-markb50-jpg.jpgPromotional Products : Methods available such as Color imprint, 4-Color Process, Digital, Laser, Stamping and much more.

Artwork
New artwork requires a setup charge. If you cannot supply vector art (.ai, .cdr, .eps), simply provide us with what you have or what you would like and we'll convert your artwork or create it for you ranging from FREE to an additional charge.  Request quote with artwork
 
Paper Proofs
Paper proofs (.jpg or .pdf final production ready layout of your logo/artwork) can be provided within 2 days after order payment ranging from FREE to an additional charge.

Virtual Samples
A virtual sample (.jpg or .pdf representation of your logo/artwork on product) is available before order payment ranging from FREE to an additional charge.
 
Random Samples
A physical random sample is available before order payment ranging from FREE to an additional charge. If you cannot provide a UPS or FedEx Shipper Account Number, you will be invoiced for the shipping charge.

Pre-production Proof
A spec sample (physical product with your logo/artwork) is available before order payment ranging from FREE to an additional charge. If you cannot provide a UPS or FedEx Shipper Account Number, you will be invoiced for the shipping charge.

Decorations and DigitizingAdobePDF.png
The method of decoration varies by product. Digitizing is the process of converting your logo/artwork to stitches in order to be read by embroidery machines. A Tajima file (.dst) is required. It's the key to great quality embroidery. Tape/Digitizing files range from FREE to $100.00 or more depending on stitch count.
 
The number of colors to be imprinted and imprint colors varies by product. Four Color Process (CMYK) separations are set up by the individual manufacturers and suppliers. Request quote specifying your requirements.
 
All colors are set up in Spot Color Pantone Matching System.  A PMS Color Chart allows you to choose and purchase the exact color of your logo based on a 3 - 4 digit color system.

decoration location

Personalization Ink Colors: Ink Colorsadobe    Personalization Thread Colors: Thread Colorsadobe
Brush Script
Monogramming Ink Colors: Ink Colorsadobe    Monogramming Thread Colors: Thread Colorsadobe
 
monograming

Apparel Decoration  

 
  • HXD
  • Deboss
  • Embroidery
  • Screen Print
 

 

 

Apparel Decoration   

 
  • Laser Applique
  • Laser Etching
  • Embroidery
  • Screen Print
 

 

 
*Products may be also available on online marketplaces. Please refer to each marketplace policies.

 

 

 

  • Tel: 888.834.0333
    Fax: 606.769.1459
    Email: info@thegiftgallerypromo.com
  • Hours: 9 am - 5 pm, M - F, EST
    Website: www.thegiftgallerypromo.com

 

©Awareness by The Gift Gallery, LLC.  All rights reserved.